VERDICT: A modern cross-media technical publishing solution – that at its centre is old-fashioned and in need of a major overhaul.

We live in a fast-changing, global, consumer society and just about every product, and minor product variation, needs to come with its own technical documentation...

An enhanced interface and support for Framemaker and multiple languages help give RoboHelp a new lease of life.

At one time producing online help was generally treated as an afterthought to the software development process and usually knocked up in Word using a few macros and Microsoft’s free compiler...

VERDICT: A questionable interface redesign, greater-than-ever complexity and a general half-baked feeling.

Acrobat’s great strength is its multi-purpose flexibility but this leads to its great weakness – complexity. With Acrobat 8 Professional, Adobe finally attempts to tackle the problem...

Tom Arah looks at the history, problems, solutions and future of designing for the screen.

Previously I looked at the history of desktop publishing (DTP) with its focus on print-based design and output to paper. However the advent of the Apple Mac and of the Graphical User Interface (GUI) into the mainstream of personal computing also heralded the opening up of an entirely new publishing medium and one that is set to become even more important than paper – the computer screen itself.